Frequently asked questions
Where are telehealth services available?
Telehealth services may be available in all 50 states where clinically appropriate and permitted by applicable law. All medical care is overseen by Elite Care Health.
Who provides the clinical care?
All medical care is overseen by Elite Care Health. Clinical services are provided by licensed medical providers affiliated with Elite Care Health. Clinical decisions and prescribing are the sole responsibility of the treating provider. Elite Care Health — Email: mayur@elite-care.health | Website: elite-care.health
Who handles pharmacy and prescription fulfillment?
Pharmacy and prescription fulfillment is handled by Rx Ave Health. Rx Ave Health, 5908 Breckenridge Pkwy, Suite B, Tampa, FL 33610 | Email: info@rxave.health | Website: rxave.health
Is treatment guaranteed?
No. Completing an intake form or selecting a program does not guarantee treatment. Prescription medications are only provided when a licensed medical provider determines they are clinically appropriate.
Do I need to speak with a provider?
Your intake is reviewed by a licensed medical provider. Depending on your health history, goals, treatment request, and applicable requirements, the provider may request additional information, lab work, or a consultation before making a treatment decision.
Are compounded medications FDA-approved?
No. Compounded medications are not FDA-approved. The FDA does not evaluate compounded medications for safety, effectiveness, or quality.
Can I use August for emergency care?
No. August is not for emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.